Agent banking has been considered around the world as an additional channel for delivering financial services. However, deployments are challenged with keeping agents motivated, reducing attrition and making the model sustainable. Agent selection has not happened frequently by design but has basically occurred by default, based on a strategy of expansion in which anyone interested has been selected as an agent. To develop a robust agent-based model, it is important for financial and non-bank institutions alike to recognize that agents are their first customers.
#Agents #FinancialServices
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Publisher:
MM4P/UNCDF
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(2015
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Type / Script:
Bulletin or Poster
in English
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Keywords:
FINANCIAL SERVICES, BANKING, FINANCIAL INSTITUTIONS, BUSINESS, PROFIT, RURAL AREAS, COMMERCIAL AGENTS, CUSTOMERS, CUSTOMERS TRANSACTIONS, GEOGRAPHY, AGENTS CAPABILITY, CAPITAL, INVESTMENTS, TECHNOLOGY, PUBLIC INFORMATION, CAPITAL INVESTMENTS
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Thematic Group:
UNCDF
:
Capital Development
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Thesaurus:
02.11.00
- Banking And Investment
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Reference Link:
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